Frequnetly ASked questions

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How can I stay in a Disney Vacation Club Villa for less?

Disney Vacation Club villas are typically reserved for only DVC members, but I rent out my extra points. You can use our services to get up to 60% off of a DVC villa

Will the Disney Dining Plan be available if I rent points?

Yes, you can add a Disney Dining Plan to your reservation if you rent DVC points from us. The Dining Plan must be added to your reservation at least 48 hours prior to check in.  Disney requires that all members of your party participate in the same plan for the entire length of your stay.

Is Disney’s Magical Express available if I rent points?

Yes. If you know the airline and flight numbers, you can book the Magical Express through us prior to arrival. If you do not know the information at the time we book your reservation, you can provide that to us at a later date and we will arrange it with Member Services. 

Are all resorts available at all times of the year?

Many factors will determine resort, room and view availability. Time of year, holidays, special events and even the size of individual resorts are only a few of the factors that will affect availability. We suggest planning your vacation as early as possible in order to increase your chances of getting your dream villa.  At my home resorts, I can book 11 months prior to your arrival.  

Do you require a deposit to check availability?

No!  Some DVC rental companies require that you make a partial payment of up to $112.00 before they will check availability for you. We are happy to check availability and provide a no-obligation quote free of charge.


Keep in mind, payments are not due until AFTER we have checked availability for FREE and have provided a no-obligation quote, AND you are ready to secure a reservation. 

What happens if there isn’t availability at my requested resort for my travel dates?

When we receive your request, we check availability directly with Disney Vacation Club Member Services. If we return your request with no availability, it means that all or part of the dates at the resorts you requested have been checked and are booked for your travel dates. We are happy to check other travel dates, resorts or villa categories if you would like. Be aware that availability or lack thereof is the same for all DVC members or rental services. We will work with you to try our best to get you what you want!

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Do you handle 1-night rentals or rentals of less than 50 points?

 We are happy to. In fact, the we don't charge a higher price for 1 day rentals.   Other DVC  Rentals of less than 50 points are quoted at $18.00-$20.00/point depending on how far out from your check-in date that you book your stay.

How do I determine the cost to rent DVC points for my vacation?

The online points calculator allows you to see the points required to book your stay and the cost. Simply plug in where and when you’d like to stay and the calculator will figure the points and price for you.

Do you require full payment up front?

No! Other DVC rental services require that you pay for your accommodations in full once you receive your reservation number. Not us! When securing a reservation through the DVC Rental Store, our payment schedule is as follows: 


 

20% down; 80% due 60 days prior. 

Can I cancel or change my reservation?

If Renter wishes to cancel the reservation, We will make reasonable efforts to assist Renter to cancel the reservation on a timely basis. Cancellation must take place 31 days or more in advance of arrival to avoid penalties. Renter will be repaid for any points that are not subject to any restrictions and are returned to their original Disney Vacation Club status and use year. Points that are in holding accounts, or are subject to banking or borrowing restrictions or are permanently transferred outside of the Disney Vacation Club Resort collection are repaid only if we can rent them and only to the extent of any rental payments received by Member for such points up to and not to exceed the amounts paid by Renter. Member shall deduct any nonrefundable fees or costs.

Do I have to pay for parking if I rent a DVC villa?

No! Parking is free to you when you rent a Disney Vacation Club Villa at the Walt Disney World Resort. In fact, parking is free at all Disney Vacation Club resorts whether they are located in Florida, California, South Carolina or Hawaii. Free parking makes renting an even greater value!

Can I contact Disney directly to make changes to my reservation

No. Only Disney Vacation Club members have direct access to DVC Member Services. Please contact us to have changes made or to have special requests added to your reservation.

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Additional Information

PLEASE NOTE THE FOLLOWING:
•Points Per Room/ Per Night refers to Vacation Points.•Requests are not guaranteed.•For cash reservations, final payment is due upon arrival.•Check-In time is after 4:00 pm; Check-Out time is by 11:00 am.•All rooms, balconies and patios are non-smoking. Please use designated smoking areas only.•Pets are not allowed, except service animals as defined by The Americans With Disabilities Act.•Failure to pay Annual Dues in full when due may result in cancellation of reservations.

Bedding:
Members confirming 5 Guests in a 1 Bedroom Villa at Disney’s Beach Club Villas, Disney’s BoardWalk Villas, Disney’s Saratoga Springs Resort & Spa and Boulder Ridge Villas at Disney’s Wilderness Lodge -- 5th Guest can be accommodated, but please note that no additional bedding, linens or towels will be provided.
Members confirming 9 Guests in a 2 Bedroom Villa at Disney’s Beach Club Villas, Disney’s Saratoga Springs Resort & Spa and Boulder Ridge Villas at Disney’s Wilderness Lodge -- 9th Guest can be accommodated, but please note that no additional bedding, linens or towels will be provided.

Travel Insurance:
To learn more about unique travel insurance available to Disney Vacation Club Members, visit https://disneyvacationclub.disney.go.com/vacation-planning/how-to-book/travel-insurance/.


Online Check-In:
Simplify your arrival by starting the check-in process online before your trip. Register at https://disneyvacationclub.disney.go.com/home/


FastPass+ Selections:
To setup FastPass+ selections, visit https://disneyvacationclub.disney.go.com/home


MagicBand Reminder:
To take full advantage of all your Resort MagicBand has to offer, deactivate all prior MagicBands you do not plan on using by visiting MyDisneyExperience.com. If you need assistance with deactivating your MagicBands, please contact Member Services at 800-800-9800.

Housekeeping Information for Disney Vacation Club Resorts:
For stays of 7 or less nights, Trash & Towel Service is provided on day 4. For stays of 8 or more nights, Full Cleaning Service is provided on day 4 and Trash & Towel Service is provided on day 8 (after that the cycle begins again on day 12). This service schedule applies regardless of whether you are using a Member-discounted cash reservation, Vacation Points, or a combination of both. Please note that Disney Resort hotel Cast Members visually inspect every room for maintenance, safety, security and other purposes daily. As part of this daily inspection, Cast Members also will remove trash bags as an enhanced service for Disney Vacation Club Members (Members have historically received limited trash removal based on the length of their stay at Disney Vacation Club Resorts). Cast Members who arrive at an inconvenient time for your room’s inspection will happily arrange an alternate inspection time

Membership Magic:
A magical way to further enhance your Membership, visit disneyvacationclub.com/news to see the fun that's available during your visit. To receive any Membership Extras, purchasers must present a valid Disney Vacation Club Membership Card along with a corresponding valid photo ID.

Disney Dining Plan:
The Disney Dining Plan must be purchased at least 48 hours prior to Check-In by contacting Member Services or by visiting https://disneyvacationclub.disney.go.com/home.

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